This error occurs when there are postings to the nominal range 901-910.03 and the breakdown of these amounts are not entered or incorrectly entered into the compliance database.
Navigate to Compliance Database > Liabilities, Provisions and Deferred Income > Creditors > 1 Year > Loan Maturity to input figures.
You can also click on the link in the error on the produced accounts in order to access this section.
The balances in the nominal ranges 901 to 910.03 need to be added up for the current and comparative year separately. These figures can easily be found in Nominal Ledger > Trial Balance.
| Nominal Code | Current Year | Comparative Year |
| 901 | -100 | 0 |
| 901.01 | -20 | 0 |
| 904 | -600 | 0 |
| 904.01 | -30 | -600 |
| 910 | -800 | 0 |
| 910.01 | 0 | -800 |
| 910.02 | -50 | 0 |
| Total Reconciling amount to be entered in Compliance Database | -1,600 | -1,400 |
These total reconciling amounts need to be entered in the Compliance Database > Liabilities Provisions & Deferred Income > Creditors > 1 year > Loan Maturity.
The amounts can be entered as a breakdown across any of the 3 available headings or as a total amount, as long as the total of these match the total in the nominal ledger.
Important note: Amounts entered here in the Compliance Database should be a credit amount.
Once the correct amounts have been entered into the compliance database, refresh the accounts and the error will be resolved.
Resolved format error
If you are still having trouble after following the above steps please contact support on 01 494 0580 or email apsupport@surfaccounts.com