You may get the 403 error when you attempt the submission of payroll. This can be caused by a password change on the ROS website. To resolve the error, follow the below steps.

1. Go to the ROS tab and click Load ROS Certificate as below.
2. The below window appears – click Browse to add the cert.
3. Once added, enter the new password in the Enter Password field and select Load Certificate.
4. Click OK and attempt the submission again.